Clear guidance for a seamless experience with MOKA.
We provide free worldwide shipping on all orders.
All orders are shipped using DHL / FedEx with delivery between 3–7 working days depending on customs clearance.
Return requests must be submitted within 30 days from the date of receipt.
Refunds & Returns will be issued as store credit only.
Please ensure the following requirements are met:
Exchanges are allowed within 30 days. No cash refunds.
Sale and promotional items are non-refundable and non-exchangeable.
For questions or support regarding our Terms & Conditions, please contact us:
Email: support@mokadao.com
Last updated: January 1, 2025