Terms & Conditions

Clear guidance for a seamless experience with MOKA.

Shipping Policy

We provide free worldwide shipping on all orders.

All orders are shipped using DHL / FedEx with delivery between 3–7 working days depending on customs clearance.

Returns & Exchanges

Return requests must be submitted within 30 days from the date of receipt.

Refunds & Returns will be issued as store credit only.

Please ensure the following requirements are met:

Exchanges are allowed within 30 days. No cash refunds.

Sale & Promotional Items

Sale and promotional items are non-refundable and non-exchangeable.

Contact Us

For questions or support regarding our Terms & Conditions, please contact us:

Email: support@mokadao.com

Last updated: January 1, 2025