Shipping Policy

Worldwide delivery crafted for a seamless MOKA experience.

Free Worldwide Shipping

We proudly offer free global shipping on all MOKA orders. Each piece is hand-prepared and securely packaged before dispatch.

Your order will be shipped using trusted international couriers such as DHL, FedEx or UPS.

Delivery Timeline

International deliveries typically take 3–7 business days, depending on the destination and local customs processing.

Once dispatched, a tracking number will be sent to your email, allowing you to monitor your shipment in real time.

Certain regions may require longer transit time due to customs clearance or local postal regulations.

Duties, Taxes & Customs

Customers are responsible for any import duties, customs fees or taxes imposed by local authorities.

Product prices shown on our website do not include these charges, as they vary by country.

Please consult your local customs office before placing your order to avoid unexpected fees.

Packaging & Handling

Each order is carefully inspected and packaged in MOKA’s signature gift box, designed to protect your jewelry during international transit.

Orders placed after 08:00 GMT+8 will be processed on the next business day.

During festive seasons or promotional periods, processing may take slightly longer than usual.

Last updated: January 1, 2025